Supporting our customers

All the help and information you need to register yourself on the Priority Services Register (PSR).

How to make sure that our engineers are who they say they are and are working for us. How to provide a password for extra security.

Be scam aware! Scams affect the lives of millions of people across the UK on a daily basis

Helping you to maximise your income with our benefits calculator and free online budgetary tool

A guide to safety valves, including what they do, how to test them and how to apply for a free locking cooker valve from Cadent.

How we work with other organisations to keep you safe and warm.

Gas theft is a dangerous crime and is punishable by law. Find out the facts and how to report theft of gas here.

Most of us do not even realise what an important role the sense of smell plays in our lives and the problems people who are deprived of it face.

Your MPRN may not be something that you’re initially familiar with but can be important to know. Our guide will explain what it is and how to find it.

Making sure that you know who supplies the gas to your home is important for many reasons. Find out why and how to check here.

Do you need help reading our printed information? We have accessibility tools to help.