We are the UK’s largest gas distribution network, bringing gas to 11 million homes and businesses. We manage a network of more than 82,000 miles of pipes, most of them underground, which transport gas throughout the North West, West Midlands, East Midlands, East of England and North London.
It is important that all our customers are aware and understand vital gas safety information. To ensure our content is accessible for everyone, our website features Recite Me - allowing you to play the text aloud, remove or change the visuals on screen and translate to the text into another language.
Our printed information can also be provided in an alternative format and language. If you have received a document that you need changing, contact us on 0800 389 8000 or wecare@cadentgas.com.
Do you know someone who struggles to read written information? We have partnered with Books Beyond Words to create ‘Getting help with gas’, a word-free picture book that covers important topics like carbon monoxide poisoning and scam awareness.