Metrics And Targets - Cadent Gas Ltd

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We are the UK’s largest gas distribution network, bringing gas to 11 million homes and businesses. We manage a network of more than 82,000 miles of pipes, most of them underground, which transport gas throughout the North West, West Midlands, East Midlands, East of England and North London.

A Greener Society

Where we are driving the transition to net zero, whilst improving the natural world

Greener Society

Carbon emissions intensity decrease year on year
100% of the electricity and gas we use is certified from renewable sources (gas subject to market availability)
Fully electric company car scheme (tick)
Reduce our utility consumption by 10% by 2024
15% reduction in business mileage emissions intensity
Net zero construction sites by 2023

Work with our supply chain to extend the measurement of indirect (scope 3) emissions
Minimise first use aggregate
Less than 5% of our waste from excavations will be sent to landfill
Baseline biodiversity surveys across all our sites c.1000 sites
Demonstrate a 30% biodiversity net gain by 2030 across our networks
Zero emissions first responder fleet across our networks by 2026

For further information on our metrics and targets for Greener Society go to our Reports and Publications

Easier Warmth

Where we help people stay warm and independent in their homes, no matter their personal circumstances

Identifying customer needs

and joining up support services

Have 2 million direct conversations to raise Priority Services Register (PSR) awareness.
Form over 80 strategic programme and project partnerships.
Deliver annual vulnerability awareness training for all customer facing colleagues.
Innovate to deliver new products and services for customers in vulnerable situations.

Going beyond to never leave a

customer vulnerable without gas

Offer personalised welfare provisions for all customers in vulnerable situations (beyond the Priority Services Register).
Partner with charities to support vulnerable customers with internal appliance/installation repairs and replacements across all our networks.

Protecting our customers from the

dangers of carbon monoxide

Educate 200,000 of those most at risk to the dangers of carbon monoxide.
Issue 3 million carbon monoxide alarms over RIIO-2.
Form partnerships with all Fire and Rescue, NHS Trusts and Ambulance services in our footprint.
Repair or replace 15,000 unsafe appliances for those who need it most.

Tackling affordability

and fuel povert

We will make 36,500 interventions to support those in fuel poverty including:
- At least 6,250 fuel poor connections.
- At least 5,000 additional in-house fuel poor interventions.
- Offer income and energy advice to 25,250 customers.
Trial a pioneering new approach to national funding for fuel poverty in England.
We will continue to innovate in developing methods to better target those that should qualify for support.

For further information on our metrics and targets for Easier Warmth go to our Reports and Publications

Fairer Opportunities

Where the potential to thrive is inclusive, within Cadent, our supply chain and our communities.

Mean Gender Pay Gap 9.5% (Apr 2022)
Directors and chiefs that identfy as women 31% (Aug 2023)
Colleagues that identify as being from an ethnic minority background 10.8% (Aug 2023)
Glassdoor rated 3.7/5
Social Mobility Pledge signed in 2020
Disability Confident Employer since 2019

Working with Mind for better Mental Health
The Job Crowd: Based on feedback direcly from employees, we’re currently ranked 9th in the UK for our apprenticeship programmes, and 11th for our graduate development programme.

For further information on our metrics and targets for Fairer Opportunities go to our Reports and Publications

JobCrowd_1

Employee Volunteering and Matched Giving

£400K

£400K

target over the two year partnership April 2022 to March 2024

644

644 volunteering days

Volunteering days
April 2022 - March 2023
Every employee can complete two paid days volunteering per year

What are we doing?

electric-vehicles

Electric vehicles

ansty-hq-development

Ansty HQ Development

military-community-silver-award

Military Community Gold Award

hydrogen-awareness

Hydrogen awareness

Eliminating Waste

biodiversity-site-husbandry

Biodiversity - Site Husbandry

warm-hubs-and-centres-for-warmth

Warm Hubs and Centres for Warmth

race-at-work-charter

Race at Work Charter

priority-services-register

Priority Services Register

Incidents

Smell Gas?

0800 111 999

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