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    Q&A with Kimberley Walters - Emergency response apprentice

    07 Feb 2020 Working for us

    What made you decide to pursue an apprenticeship?

    Doing an apprenticeship means I'm able to learn the full job and more - all while being assisted when needed, and earning while I learn... What more could you want?

    Image of Kimberley Walters - Emergency response apprentice

    When did you start your apprenticeship with Cadent?

    I started my First Call Operative apprenticeship in September 2018.

    What does your day-to-day role involve?

    As a First Call Operative, I am there to make gas escapes safe for customers. This may involve a gas leak on an internal appliance or pipework. I am also called to smells of gas outside people's homes, or instances of potential carbon monoxide escapes, where customers report that they are experiencing  symptoms of carbon monoxide poisioning. 

    It's great to have a role on the front line, which is essential to keeping our customers safe and warm in their homes.

    What have you enjoyed most about your apprenticeship?

    I enjoy interacting with new people in new environments. Every job is different, and I’m learning more every day!

    What advice would you give to someone considering pursuing an apprenticeship?

    Why not earn while you learn? While completing an apprenticeship you’re learning things about the whole job. The opportunities afterwards are ongoing, and the support is there when you need it.

    Apprenticeships at Cadent

    We have a range of apprenticeship opportunies at Cadent, which will be opening for applications soon.

    Find out more

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